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#TOLL ENFORCEMENT INVOICE DRIVERS#

Contact the Customer Service Center at 87, you can do it online at the Customer Service Center, or you can visit one of three local walk-in centers located in Concord, Nashua and Portsmouth.Car to a pickup with six tires (dual wheels in the rear is not acceptable). Car to a pickup truck with four tires is acceptable.

Example: Car to another car is acceptable.

Yes - as long as all the vehicles are of the same classification for toll purposes.

If it still fails to work, you need to contact the Customer Service Center at 87 or visit one of three local walk-in centers located at the Concord, Nashua and Portsmouth.

First, make sure the transponder is mounted in the proper location.

Call the Customer Service Center at 87 or submit your question online at the Customer Service Center.

For information on New Hampshire's E-ZPass System, including project updates, visit our E-ZPass page.

You should never use your transponder in a vehicle type other than the one you initially requested such as a car transponder in a tractor-trailer. However, if you think this will be a regular occurrence, you should call the Customer Service Center and have them send you a transponder programmed for the vehicle classification you use most frequently. In this instance the equipment in the lane is designed to identify that your vehicle is pulling a trailer and you will be charged accordingly. Tolls are automatically deducted from the prepaid account as an E-ZPass customer passes through the toll lane.

#TOLL ENFORCEMENT INVOICE DRIVERS#

Instead, drivers establish an account, prepay tolls and attach a small electronic device to their vehicles. E-ZPass is an electronic toll collection system, which takes cash, coins and toll tickets out of the toll collection process.All customers, except those paying through the Website, will receive a determination letter (DTR) from the Customer Service Center noting the outcome of your dispute.

If so, your processing/administrative fee will be waived. The E-ZPass Customer Service Representatives will review your explanation and determine if this is an inadvertant unpaid transaction per New Hampshire E-ZPass Rules & Regulations. If you wish to dispute the invoice you need to complete Section B and D explaining your situation and return the invoice with a check for the toll fare. Please note that invoices escalate to a Second Invoice with a $1.50 processing fee per transaction after 30 days and then to a Notice of Toll Violation 30 days thereafter, and a $25.00 fee will be applied. As long as you submit the payment by the due date no further action will be required. Once you receive the invoice you can submit payment for the toll and and the $1.00 processing fee per transaction. If your trip was more than 7 days ago, you are unable to pay the toll until you receive a First Invoice in the mail. If it is within 7 days of your trip, you may make a payment by visiting and selecting Pay a Toll.I opened my NH E-ZPass account at a Walk-In-Center when will by transponders be activated?.Could I get a speeding ticket for going too fast through an E-ZPass lane?.What is the speed limit through an E-ZPass only lane?.What happens if I use my transponder when the balance in my account is $0.00 or less?.Is cash accepted in an E-ZPass ONLY lane?.I need more mounting strips to attach my transponder to another vehicle. How do I get additional mounting strips?.I opened an account some time ago, but I have no E-ZPass account number, no transponder and my check/credit card has not been cashed/debited. What should I do?.I don't want to use my E-ZPass transponder today.What discounts are offered to NH E-ZPass account holders?.Will I get a discount on NH tolls if I use my transponder from another agency? I have an E-ZPass account with another toll agency.Will my E-ZPass transaction records be shared with other agencies or a third party?.I wish to add /delete a vehicle from my E-ZPass account.Can I swap my transponder between two or more vehicles?.I have a question about my E-ZPass account.Where can I find out more about E-ZPass?.I sometimes pull a camper or trailer with my vehicle.I entered an E-ZPass lane unintentionally, what should I do?.